A unified mobile sales enablement platform that empowers Mercedes-Benz dealerships to deliver personalized customer experiences, streamline lead management, and accelerate vehicle sales across India.
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Mercedes-Benz India wanted to modernize its dealership sales process by replacing fragmented sales tools and manual workflows with a unified digital platform. Sales consultants needed a faster and more engaging way to present vehicle information, capture customer enquiries, discuss financing options, and manage leads without relying on printed brochures or disconnected systems. At the same time, sales managers required greater visibility into dealership performance and lead activity to make informed business decisions.
Our Approach
We built a native mobile application for Android and iOS that digitized the complete assisted sales journey for Mercedes-Benz dealerships. The platform brought vehicle discovery, customer engagement, lead management, finance planning, and reporting into one intuitive experience, helping sales consultants deliver a more engaging buying journey while giving managers real-time visibility into sales performance.
Key Highlights
Native Android & iOS application for dealership sales teams.
Interactive digital vehicle catalogue with rich product information.
Centralized lead management across the complete sales lifecycle.
Integrated finance calculator for purchase planning.
Assisted selling tools to support dealership consultants.
Real-time dashboards and reporting for sales managers.
36 Mercedes-Benz dealerships successfully deployed.
570+ registered users actively using the platform.
40,000+ customer leads generated through the platform.
300+ customer communications daily enabled through the solution.
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Project Details
Client type
Automotive
Project duration
6 months
Industry
Automotive
Users
570
Launch
2022
Modules Delivered
- Finance
- Lead Management
- Product Showcase
The Impact
40,000+
Leads Generated
300+
Daily Customer Communications
36
Dealerships Deployed
570+
Registered Users
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